This is an approach of collection agencies, where in most instances your debtor is an ongoing good customer but a bit slow in paying. Our professional soft collection technique will help bring your payments in quickly without losing the client, thus keeping your client and keeping your trial balance within your trading terms. This is a cost-effective way without the hassle of employing expensive temps or casuals with no knowledge of the current acts regarding Harassment or Debt Collection to put your Company at risk.
Fees will be discussed on request, as this may vary from Business to Business. We would like you to know that we are negotiable.
We provide ongoing reporting to you on the process of your collection and provide our service in Brisbane, Gold Coast and beyond.
Traditional Debt Collection
All accounts received will be actioned the day it is lodged with us. We suggest an Immediate phone-call, followed by a demand letter. Our Software schedules this for the next contact date, and if no payment is received after calls and demands, we may suggest proceeding with Legal action after we have ascertained the chances of recovery, e.g.: Debtor owns property, car, Assets etc.
Please note we have a lot of requests in regard to adding our debt collection fees onto the debt. Under the Property Agents and Motor Dealers Act 2000 (Commercial Agent) we are unable to add these fees to the debt – see Sect 347 by clicking this link
We are however able to add the majority of Legal fees and interest, this can be discussed if you endeavour to proceed with legal action.
Everyday Australian businesses offer credit to their customers, we here at Challenge Commercial Collections can help you make informed decisions regarding the ability of your clients to meet their future commitments.
We can provide you with a search on your customer showing you if there has been any negative feedback due to bad trading.
Company, Business, ABN, Property and Bankruptcy Searches
We can access online immediately any of the above searches.
Process serving, Field calls
Our process servers are the quickest and most reliable.
We guarantee you will be satisfied with this service.
- Urgent service in 24 hours
- Most documents are served within the week
- Our Staff are fully trained and experienced
- Service of all types process throughout Australia
- All Types of family law documents
- Fast service of Subpoena
- Field Call – This step in field contact affords the opportunity for numerous benefits such as collection of the debt, negotiation of payment, assessment of the debtor’s capacity to pay, assessment of the debtor’s attitude towards the debt, ascertaining assets.
We take a “hands-on” approach to track down debtors. We have access to comprehensive online search facilities and have knowledge of how a debtor can make themselves unavailable. Our track records for locating individuals has a high success rate.
Read more about our skip tracing service here.
All services are either reported to you via email, letter or phone call. We will give you time frames with Legal action and follow up your accounts on a weekly basis. We will cater to your needs.
Challenge Commercial Collections will not undertake any Legal action without first conducting the necessary searches to ascertain the chances of recovery. We only charge scale cost and there is no additional fees for faxes and phone calls. All action is maintained by our offices. We will always provide a quote on each matter for your approval.
QCAT claims are all done in house. A QCAT claim can be issued for debts up to $25,000. A QCAT Claim can save you a considerable amount of costs if you are prepared to attend court on any defended matters rather than have a solicitor act on your behalf.
a) All fees and costs detailed above apply to undefended matters
* Results may vary (Disclaimer)